Over the last 15 years, SaaS (software as a service) providers have offered the convenience of data backup for your cloud applications such as CRM systems, SalesForce, Google Apps and Microsoft Office365.
The business question is, if I’m already working with a SaaS provider and my data is already “in” the cloud, do I really need to back up my data to another cloud? After all, isn’t the SaaS provider doing that for me?
Well yes, and no.
Yes, your data (one of your company’s most valuable assets) is being backed up by the service provider. And yes, it’s in the cloud. And yes, these providers have backups to their backups…but are they backing up your business-critical information? Can you guarantee that? And do you have access to it in a timely manner? The answer to these questions may be no.
As a rule, SaaS providers do not open backups to customers nor do they make restoring critical data easy or intuitive. For example, SalesForce, the first commercially available SaaS application, does nightly customer backups. But if you need to recover your data, you have to go directly to SalesForce and pay a minimum of $10,000 then wait a few weeks for your data to be restored.
There’s no question that the results of data loss can be devastating to your company. But when it comes down to it, it’s your company information and you need to take responsibility for safeguarding it.
You need to have a strategy in place.
Want to learn more about how to back up your cloud SAAS applications?
To schedule a time to discuss your particular situation and what solutions are available for you, contact our office at:
314-414-8400 or here.