How about no crash at all?
Most tech companies are still talking about fast response and friendly people…or maybe they list all their certifications, partnerships, and specializations…but having a company that’s great at reacting to problems isn’t nearly as good as having one that prevents them from ever occurring.
I recently returned from a great conference, the ConnectWise Summit down in Orlando. The people who attend are the cream of the crop when it comes to tech companies. As a group, these are the people running the best shops, with the best tools, people, and processes. Despite how busy I’ve been, this was an event I couldn’t afford to miss.
In this crowd, we’re not looking for basics on how to be friendlier or get a technical certification. We’re hardcore: how do we get as efficient as possible about keeping our clients’ systems running smoothly?
This conference delivered. There’s some great stuff right around the corner. We can already restore servers within minutes of an outage; soon we’ll be able to do the same with any computer on a network.
Think about it: instead of waiting hours for recovery, we get you back up and running on a temporary machine – in minutes – while we take care of whatever went wrong. You’re not in crisis, nor are we. Your business is fully functional with almost no interruption from technical issues.
What’s great is that this level of reliability is becoming more affordable than ever. Even if it’s a little more than you spend today, I guarantee it’s cheaper to avoid downtime – keeping operations going and keeping staff – than to skimp a little and then pay your employees to sit around waiting on your techs when problems inevitably occur.