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Lock down your computer security

goldkey1Something all business owners face from time to time is an employee who doesn’t work out. And every so often, one of these employees turns vindictive. As a tech consultant, I’ve heard stories that blow my mind, things I never thought someone would really do.

Possibly the worst – an ex-employee from an internet service provider wiped out all their email. When I say all their email, I mean ALL their email, including all their customers’ email! Not only did the company pay, they lost tons of business and had to work their tails off to make good with all the rest who stayed. No lawsuit makes up for that kind of damage.

While we like to think we work with good, trustworthy people, what if we don’t? Financial motivations in this economy are leading to a steep increase in employee data theft. What if one of our employees is angry and wants to get back at the boss? A dissatisfied employee can very quickly cause serious damage by deleting data files, corrupting your financial records, or downloading viruses to your network. A good security policy is a necessity.

Secure confidential data files by setting up password-protected directories. Take advantage of built-in software capabilities to designate specific users for any software with sensitive data (financials, social security numbers, credit cards, etc.), and limit access so they have just what’s needed to do their job. Change your firewall settings to limit Internet downloads. And most important – promptly remove security access for any employees who leave your company.

You’ll have to balance safety versus productivity.  Too much security can cause administrative headaches, creating employee frustration that eventually may lead you to remove important security settings. However, it’s far better to spend a little time being proactive than to find out the hard way you should have been more careful.

Why I love my new wii fit

wiifitOne week ago today I purchased a Wii Fit (and the Wii itself). Being in a techie job, the most active part of my day is walking to and from the office. The rest of the day my butt sits in a chair, no activity in sight.

As a hard-core geek, I am proud to say technology has come to my rescue – this game can really make you sweat!

The daily body test will measure your BMI and weight, and I like how it charts progress. It promptly told me I was obese, but it was so friendly and cheerful I didn’t mind. Not much, anyway.

The activities? There are plenty to choose from: yoga, strength training, aerobics, and balance games. The balance board is quite sensitive, which makes yoga an entirely different experience – seeing how your balance shifts right on the screen in front of you is a tremendous help in refining your skills. My favorite is the ski slalom, although surprisingly I love heading the balls in the soccer game.

As you collect “Wii fit credits,” the game unlocks more activities, so I don’t expect to be bored anytime soon. According to the charts, I’ve already lost 5 pounds – pretty impressive results. I’ve never found it so easy and motivating to work out, which is why I love my new Wii Fit!

It’s Earth Day…is your computer saving energy?

earthdayIn honor of Earth Day…here are a few easy tips to save energy by updating settings on your computer.

Obviously you can save energy by turning off your computer when you aren’t using it, but even when you are using it there are a variety of settings you can tweak to make the most of your energy usage.

In your computer’s Control Panel, you can find Power Options. You’ll be able to tweak your power settings here, by turning off your monitor and hard drive if you computer hasn’t been active for more than a few minutes.The exact steps vary a little bit between different kind of computers, but it’s usually pretty easy to change these settings so don’t be afraid to try this step.

Lower the brightness on your monitor for another energy-saving boost, as long as it doesn’t strain your eyes. Look for control buttons on the bottom of the monitor, or at the top of your laptop keyboard.

Wireless broadcasting also requires quite a bit of energy, and most laptops have a button that turns wireless on or off. If you are working offline, you’ll find that turning off wireless can great extend your battery life.

That’s it for now…just a few simple steps and you’ll be helping to save the planet!

Website hosting basics

hostI get a lot of questions about website hosting…why do you need it, what is it, who should do it…here are answers to the most common questions.

Why do you need website hosting?

The answer to that is simple – without hosting, no one can visit your website.

What is website hosting?

Hosting is basically rented server space. You are buying space and bandwidth on a server that’s connected directly to the Internet. The space is used to store your website files – code and images – and the bandwidth is the amount of data that’s transferred each time visitors come to your site.

The more visitors you have, the more bandwidth you will use. If you have streaming media like audio or video stored on your site, you’ll use up more storage space AND more bandwidth.

Who should host my site?

You have many options for hosting. Generally, what’s most important is uptime, so that your website never goes down, and support in the (hopefully) rare instance that you do run into problems.

The recommended option is hosting on a server in a secure data center. Data centers have multiple connections to the internet, multiple power sources, 24×7 monitoring and onsite staff, and the ability to correct any issue quickly. With a good hosting vendor, your website will experience almost no downtime.

You can host your website on your own server, but unless you have a data center in your office, you will have a tough time maintaining the same level of website uptime. It also introduces potential security issues to your network.

What you should avoid, at all costs, is hosting that’s done by a small IT shop in their back office or someone’s basement. No matter how good you think they are, they are unlikely to provide the same level of reliability.

Don’t dismiss your local tech without asking a few questions…they may be set up with hosting in a data center, in which case this can be the best of all worlds. They have a trusted relationship and will manage the vendor relationship for you. It simplifies your life because you only have one call to make – to the company you already know – and they will take care of any issues for you.

Windows Small Business Server

microsoft-windows-small-business-serverReady for your first server? Every company has different needs, but chances are you’ll end up with a Windows Small Business Server.

The reason Microsoft’s Small Business Server is so popular in growing businesses is that it bundles a number of key services all in one.

It’s also offered at a very appealing price, far less than it would cost to buy each item individually. It’s a great foundation to any small business’s computer network.

Some of the features include:

  • Exchange Server – this allows you to host email on your server and share data like contacts and calendars
  • SharePoint – this is a good platform for an internal company website, also known as an intranet
  • Fax Server – you can set up computer-based faxing
  • SQL Server – this powerful database is needed for many software applications
  • Firewall – security is also built into the Small Business Server, although be sure to include additional precautions like an external firewall/security device

Routine server functions like file and printer sharing are also included. It comes with licenses for up to 5 people, and you can buy 5-packs of additional licenses to cover the number of staff connected to your network.

In case you are wondering why large businesses don’t use it…this is a special deal intended only for small companies. Microsoft limits the number of users to 75 per server, which means larger companies can’t run it.

Web designer vs web developer: what’s the difference?

web designers and developersThere are so many people who claim to build websites…have you ever wondered what’s the difference between a web designer and a web developer?

Generally, a web designer focuses primarily on the graphic look of a website. The best ones are trained graphic designers who have chosen to specialize in web design. Most can do at least basic website programming. Their strength is creating a cohesive image for your website that reflects your company’s identity.

By contrast, a web developer is a programmer who has specialized in web programming languages, from the basics (HTML, CSS, JavaScript) to more advanced languages (PHP, ASP, Java, AJAX). Sites that are coded by a good web developer tend to perform better, load faster, and work more smoothly no matter what internet browser is used. You’ll need the talents of a web developer when you build advanced interactive sites that include e-commerce, content management, and interactive features like forums, blogs, chat, etc.

In most cases, your best choice is to work with a team that includes both web designers and developers, so that your site looks good AND works well.

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My company is CIO Services, located centrally in St. Louis, Missouri. We provide computer network support and website development services to small businesses locally and nationally. Visit the CIO Services website for more details.