Archive for May, 2008

Top Microsoft Word tips

Microsoft WordMicrosoft Word is estimated to handle more than 90% of all word processing needs. It’s been around since 1983 although it continues to evolve, with new releases every few years. The new 2007 version introduces new usability-focused “ribbons” to replace the familiar toolbar, although the features remain largely the same.

No matter your version, here are my favorite time-saving Word tips:

  1. Auto-correct your typos: if you find you make certain typos on a regular basis, let Word fix them for you. In 2007, you’ll find this on the Office button (top left), Word Options, Proofing, AutoCorrect Options; in older versions, look for AutoCorrect Options in the Tools menu. Simply type in your typo along with the correction, and Word will fix it for you every time.
  2. Collaborate on a document: if you work together with others and need to suggest edits, Word’s tracking features are a perfect fit. In 2007, go to the Review tab, click on Track Changes, and Word will automatically note revisions. You’ll see options to view the final version or the original version, with or without markup. In older versions the tracking features can be found on the Tools menu. Turn it on and a Review toolbar will pop up with all the other features you need.
  3. Create a table of contents: if you use styles for your headings, you can easily create a table of contents. Styles are shown on the Home ribbon in 2007; simply use Heading 1, Heading 2, and Heading 3 for your headers that should be in the table of contents. Use the Normal style (or whatever you need) for all the regular text. You’ll find the Table of Contents on the Reference tab. In older versions, go to Insert -> Reference -> Index and Tables.
  4. Edit your header and footer: for years I’ve been accessing the header and footer via the menus. I recently discovered that if you double-click that area on the page, it automatically opens up the header and footer. Don’t forget you can include far more than page numbers–author, file name, and last saved date, just to name a few.
  5. Use special characters: if you need special characters like ¢ or ©, you can enter these two ways. On the Insert tab, you’ll see Symbols over at the right; use the Insert Menu and click Symbols in older versions. This brings up a box with a variety of symbols to select. If there are a few you use frequently, look up the keyboard shortcuts (or use AutoCorrect!) for speedy entry. To type ¢, hold the Control key and type “/”, then type “c”. For ©, type “(c)”.

Microsoft Word has so many features that this barely scratches the surface. Use their Help feature or Google what you need to answer your questions and get more time-saving tips.

Your broken computer: repair or replace?

Broken computerYour computer is broken. Maybe it crashed and burned, maybe you threw it out the window. In either case, you’ve got problems beyond your ability to solve.

When you’re in this predicament, how much time and money should you invest in repair? Something quick and easy may be worthwhile, but with prices lower than ever, for anything more complex you may be better off with a replacement. But how do you know?

A few general guidelines:

  • If your computer is more than three years old, a replacement will give you a huge performance boost as processors and memory and overall capabilities increase every year. For laptops, consider a replacement after two years if it’s out of warranty.
  • Replace a broken CRT with a new LCD monitor. Don’t even think twice about this one.
  • If you hear a clicking sound, it’s likely a bad hard drive. If your backups aren’t up-to-date and you care about your data, turn off the computer and take it to a repair shop immediately.
  • Many problems are caused by software rather than hardware. Try a full virus and spyware scan before you give up.

For anything else that’s not obvious, consider a diagnostic visit to find out more. Unless your hard drive has gone bad or a virus has run rampant, you can usually recover your data and transfer it to a new computer.

When you do a diagnostic visit, keep in mind that you can spend less than $500 on a new computer, and basic laptops don’t cost a whole lot more. Data transfer, if you have professional help, will add to that cost. Regardless, keep replacement costs in mind when investigating repair options. Labor charges add up all too quickly.

What do you do with the old one? Read about how to recycle your old computer here.

Netflix fan tries Moviecube

MoviecubeI’m a long-time fan of Netflix and started renting from them in the early days, when all DVDs shipped from California and I had to wait days for fresh flicks if I didn’t plan carefully.

Lately it’s been so easy to rent pay-per-view from my Moxi (Charter Cable’s Tivo equivalent) that I have relied on that more than anything else. I haven’t been in a BlockBuster for years, except to accompany my dad while home for the holidays.

Occasionally I’d still rent new releases from the local Schnucks grocery store down the street, so I took note when they shut down the video department and used it to expand the pharmacy. Shortly thereafter, the Moviecube showed up. Several people, a few hundred square feet of prime real estate…all replaced by a tall automated box.

Even though the rental price has dropped from $3.25 to $1, their costs have dropped as well. Schnucks is probably making more money with far less effort.

For the consumer, it’s quick and easy, although you browse a small LCD screen instead of aisles of DVDs. Pick a movie, swipe your credit card, and wait for the movie to pop out, just like a candy machine. Juno was completely checked out so I had to settle for Dan in Real Life, but that could have happened even with the old video department.

What’s the Moviecube of your business? What business opportunities will appear if you automate, or disappear if you don’t?

Why create a LinkedIn group?

LinkedIn groupsRecently, I’ve helped a couple of organizations set up a LinkedIn group. In both cases I was peppered with questions about why we should do it. To me, it’s so easy, my response is “why not?” How can it be bad to expand the reach of your connections? But for the nay-sayers and the skeptics, here’s my official list:

  1. You can see all the profiles of everyone else in the group (unless individuals turn this off for privacy reasons)
  2. You can contact any member of the group (again, unless an individual turns this off)
  3. Any member of the group can contact you
  4. The logos are a quick “at-a-glance” way to uncover new connections and show off your business pedigree
  5. You bring visibility to your organization by displaying your groups on your profile
  6. Exposing new organizations to LinkedIn brings new LinkedIn members, expanding the reach of everyone’s connections
  7. If you organize the group yourself, it’s a great excuse to reach out to old friends and colleagues

Want to learn more? Read the LinkedIn Groups FAQ.

The very basics of a website

Welcome to the World Wide WebAre you ready to build your very first website? Feeling a little overwhelmed? Don’t worry – I’ve got you covered with this quick-start guide to get you pointed in the right direction.

There are really just three components you have to worry about: your domain, hosting services, and the site itself, which is made up of code and image files.

Domain Registration

The first part of your website is the address, otherwise known as your domain name or URL. You pay an annual fee, usually $10 – $30/year, to own your domain name. “Dot-com” addresses are addresses that end in “.com” instead of other endings like “.biz”, “.org”, etc. Dot-coms are preferred in the same way that true 800 numbers (vs. 866, 877, etc.) are preferred, because it’s what people type by default. You purchase a domain name at a domain registrar like GoDaddy.com.

Hosting

The second part is hosting, which is basically space you rent on a server. The server can be just about anywhere as long as it’s connected to the Internet, but typically you want a server in a data center, not someone’s basement, and having a domestic-based host will slightly improve the speed of your website. Again, costs vary but for most small business owners you can expect $100 – $400/year. If you have a really busy site with millions of visitors, you may need an entire server of your own, and costs will be greater.

If you are working with a web developer, check with them before purchasing hosting. There are a variety of options available and you need to be sure your hosting is compatible with the code they use to build your site.

Website Code

The last piece of the puzzle is the code behind your site, usually written in HTML, CSS, JavaScript, and maybe some other languages like AJAX, Flash, PHP, or ASP.

The code includes the look of your site, all the images and graphic design, the text, the formatting, and any special effects like audio, video, calculators, or surveys.

Most people will need help with coding a website. While your kid may know a little HTML, there’s a lot more to building a website than slinging some code or slapping some pictures around. Your website requires marketing savvy, graphic design skills, a clear purpose – and of course the technical skills to make it all happen.

There are a number of do-it-yourself services available if you are on a tight budget. Be careful though – homemade sites that create the image of a low-budget shabby startup can be worse than no site at all.

Tying it All Together

The last step in all this, once your site is ready, is the launch. First, you (or your developer) will move your code to the host server. Next, you’ll point your domain to that same server. Once you’ve done that, you are officially online and open for visitors!

A home of your own: personal portal pages

My YahooTired of sorting through bookmarks and typing in website addresses? Let Yahoo! or Google bring information to you with a custom home page (http://my.yahoo.com and http://www.google.com/ig). You can select news and add links to your favorite sites or pull in information directly with RSS (really simple syndication). There’s plenty more—get the TV schedule, monitor stocks, check the weather, just to name a few. You can even set alerts to notify you when specific news stories are added. Be sure to set this as your internet browser’s home page to save yet another click.

An added bonus? You can get to your personal home page from any computer with an internet connection, so even if you’re on the road, you’ll have the information you need at your fingertips.

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My company is CIO Services, located centrally in St. Louis, Missouri. We provide computer network support and website development services to small businesses locally and nationally. Visit the CIO Services website for more details.